Who is Levi Huff?
IT graduate with prior enterprise support experience and recent customer-facing work at Kroger.
About Levi Huff
IT graduate with prior enterprise support experience and recent customer-facing work at Kroger.
My background includes Windows support, Active Directory, imaging and deployment, hardware troubleshooting, ticketing, onboarding, email support, and PowerShell.
Support experience.
EXPERIENCE
Kroger
E-commerce clerk · Recent customer-facing experience
Customer-facing work in e-commerce order fulfillment. This recent retail experience complements my earlier technical support roles.
- Customer interaction and communication in a retail setting.
EXPERIENCE
Tire Discounters
Infrastructure & Cybersecurity Co-op · August–December 2022
Provided on-site and remote IT support during a co-op placement. Worked on support tickets and helped with employee onboarding and Windows workstation setup.
- Worked with Active Directory and PowerShell for account provisioning tasks.
- Assisted with Windows imaging using Microsoft Deployment Toolkit (MDT) and documented onboarding steps.
EXPERIENCE
Total Quality Logistics
IT Support Intern · January–April 2022
Helped prepare Windows workstations and troubleshoot hardware during an IT support internship.
- Used PXE boot workflows for workstation imaging.
- Helped with equipment setup, moves, and preparation of retired hardware.
EXPERIENCE
UC Conference & Event Services
Event staff · August 2023–December 2024
Supported campus events, including AV setup and basic connectivity troubleshooting.
EXPERIENCE
UC RED Housing
Desk assistant · August–December 2021
Assisted at a residence hall front desk, handled parcels, and escalated concerns to the appropriate staff.
Technical skills.
IT support
- Windows and hardware
- Windows support, hardware troubleshooting, imaging and deployment.
- Users and accounts
- Active Directory, onboarding, endpoint support, email support, and support tickets.
- Communication
- Customer service, on-site and remote user support, and onboarding documentation.
Scripting and lab work
- PowerShell
- Account provisioning tasks and personal lab setup scripts.
- Windows lab
- Hyper-V, Active Directory Domain Services, DNS, and DHCP configuration.
- Networking study
- Currently studying for CompTIA Network+.
Additional project experience
- Containers
- Docker Compose configuration for personal projects and homelab services.
- Software
- Docker Compose contribution to an existing C# and ASP.NET ticketing application; React web and Kotlin Android team projects.
- Source and documentation
- Git repositories, configuration files, and technical runbooks.
Education.
Bachelor of Science in Information Technology
University of Cincinnati
Networking fundamentals
Currently studying for CompTIA Network+. Personal lab work provides additional practice with Windows Server, Active Directory, DNS, and DHCP.
Trombone with UC Bearcat Marching Band.
A photo-supported part of my University of Cincinnati experience.
Frequently asked questions.
Concise answers about my background, technical focus, and current search.
What IT support skills does Levi Huff have?
My background includes Windows support, Active Directory, imaging and deployment, hardware troubleshooting, ticketing, onboarding, email support, and PowerShell.
What professional IT experience does Levi Huff have?
Earlier IT internships at Tire Discounters and Total Quality Logistics included Windows setup, imaging, hardware troubleshooting, user support, and onboarding tasks.
What education and current study does Levi Huff have?
Bachelor of Science in Information Technology, University of Cincinnati. Currently studying for CompTIA Network+.
What kind of role is Levi Huff seeking?
Seeking help desk, IT support, desktop support, service desk, and endpoint support roles. Local roles come first; Columbus is my preferred out-of-town market, and remote roles are welcome.
Where can I review Levi Huff's technical work?
The lab pages link to personal configuration and verification records. Projects distinguish personal contributions from academic team work. Source repositories provide implementation evidence.