AeroAssist
Full-stack ticketing system designed to streamline ticket creation, tracking, and management workflows.
Technologies: C#, ASP.NET, Bootstrap, MSSQL
Key Features: Ticket creation and tracking, user management, workflow automation
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LocoQuest
Android mobile application that uses geolocation to guide users to real-world benchmarks in an interactive scavenger hunt format.
Technologies: Kotlin, Android SDK, Firebase, Google Maps API, Geolocation APIs
Key Features: GPS-based navigation, interactive quest system, Firebase backend for auth and data persistence
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Culinary Mastery
Web-based cooking education platform delivering step-by-step video lessons with a secure Azure backend and backend AI integration.
Technologies: React Native, Node.js, YouTube API, Azure Cosmos DB, Azure AI Services
Key Features: YouTube video integration, Azure Cosmos DB for user and course data, Firebase + Azure Authentication with 2FA, backend Azure AI for explanations and translations
Context: University of Cincinnati Senior Design, Team 7 — presented at IT Expo 2025
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UCRelief
Concept design project showcasing app design skills without code. UCRelief assists University of Cincinnati students with current challenges by providing up-to-date information.
Context: College advice rapidly becomes outdated. In 2000, student loans averaged $26,160, now it's $36,900. UCRelief addresses this gap for UC students.
Role: Designer (Concept Pitch)
Timeline: January 2021 - April 2021
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Computer Imaging and Provisioning Automation
Professional project focused on automating computer imaging and provisioning processes to improve efficiency and accuracy.
Impact: Reduced manual configuration time, ensured consistent deployments, improved device readiness for end-users
Technologies: Automation tools, imaging software, device management systems
Professional work at Tire Discounters
IT Support and Process Improvement
Professional IT support work involving clearing a backlogged ticket queue, supporting multiple locations, and improving the employee onboarding process.
Impact: Restored a reliable support process, reduced onboarding ambiguity through process documentation, and handled on-site and remote requests across Cincinnati and Sharonville.
Approach: Triaged tickets by priority, documented onboarding workflows and system handoffs, and resolved issues on-site or over the phone depending on what each situation required.
Professional work at Tire Discounters
Machine Lifecycle and Decommissioning
Hands-on professional work managing hardware retirement based on processor generation standards.
Impact: Kept the hardware fleet current by identifying and staging machines for destruction once they no longer met OS or software requirements.
Approach: Identified machines by processor generation, tracked assets through the decommissioning pipeline, and staged them for destruction by the appropriate team.
Professional work at Total Quality Logistics
End-User Equipment Moves
Day-to-day IT support work centered around helping employees move and get set up in new spaces.
Impact: Reduced frustration and downtime by making sure users were fully set up and ready to work as quickly as possible.
Approach: Communicated directly with users, carefully broke down and moved equipment, then rebuilt and tested everything at the new location.
Professional work at Total Quality Logistics