3 posts
How I provided IT support across Cincinnati and Sharonville, cleared a backlogged ticket queue, improved employee onboarding documentation, and built a new MDT image with automated Lenovo driver installation and domain enrollment
Practical exposure to Linux, Windows, and macOS system administration through troubleshooting, configuration, and reliability work
How I managed machine decommissioning by processor generation, coordinated hardware moves under tight deadlines, and deployed department-specific images via PXE boot at TQL
